Introduction
At Voyage Aeronautics® Drone, we respect the privacy of our users and are committed to protecting it. This Privacy Policy explains how we collect, use, and disclose information about you when you access or use our website at voyageaeronautics.shop or otherwise interact with us.
Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. By visiting our website, you agree that your information will be handled as described in this Privacy Policy. Your use of our website and services, and any disputes arising from it, is subject to this Privacy Policy as well as our Terms of Use.
What Information Do We Collect?
Information you provide to us:
- Account registration: When you register for an account with us, we may collect your name, email address, phone number, login credentials (username and password), and other information you provide.
- Purchases: When you make a purchase from us, we may collect your name, billing address, shipping address, payment information (including credit card numbers), email address, phone number, and other information about the purchase.
- Newsletters: If you sign up to receive our newsletters, promotional emails or other marketing communications, we collect your email address and name.
- Customer service: When you interact with our customer service representatives via phone, email, live chat, social media or otherwise, we collect information to identify you and your purchase history, and to assist you with support needs. This may include contact information, service-related details and other information you choose to provide.
- User content: If you upload, submit, store, send, receive or share content (such as photos, videos, ratings and reviews) to or through our website, we may collect the content and associated information (such as account name, metadata, location and other details).
Information automatically collected:
- Log data and device information: When you access our website, we automatically collect information about your device and activity, including internet protocol (IP) address, browser type, operating system, date/time stamps, number of clicks, pages viewed, time spent on pages, referring URLs, and other log data.
- Cookies and other tracking technologies: We use cookies, web beacons, pixels, scripts, local storage and other technologies to collect information about your interactions with our website and other sites. This includes information about your browsing behavior, purchase history, clickstream data and other information about how you use and interact with our website.
- Location information: We may collect your precise geolocation from your device with your consent where needed to provide specific services.
- Usage information: We collect information about your usage of our products, services, content and other offerings. This may include usage frequency, duration, search queries, views and clicks, performance data, diagnostics, error reports and other usage information.
How Do We Use Your Information?
We use your information for a variety of purposes as permitted by applicable law, including:
- Provide, operate, maintain, improve and promote our website and services
- Enable you to access and use our website, products, services and applications
- Process and complete your purchases and transactions
- Communicate with you about orders, products, services, offers, surveys, promotions, updates and events
- Provide customer service and support
- Respond to and resolve complaints and service issues
- Perform research and analysis aimed at improving our products, services and technologies
- Personalize content and experiences based on your interests, location, behavior and interactions
- Send marketing, promotional and update emails, messages and push notifications
- Display targeted advertisements for products and services that may interest you
- Conduct anonymized, aggregated analytics and draw insights to improve our offerings
- Detect, investigate and prevent fraudulent or illegal activities
- Validate and authenticate your identity and prevent unauthorized or illegal use of services
- Comply with our legal and regulatory obligations
How Do We Share Your Information?
We do not sell, trade, rent or share your personal information with third parties except as described below:
- Service providers: We share your information with service providers, contractors and agents working on our behalf and under confidentiality agreements. They help us operate, provide, maintain, improve and customize our services and offerings.
- Affiliates: We may share your information with business partners, subsidiaries and affiliated companies for business purposes like customer support, marketing, analytics and more.
- Business transfers: As we continue to develop our business, we may acquire, merge with or partner with other companies. Customer information is generally one of the transferred assets in these types of transactions.
- Legal compliance and security: We may disclose your information to comply with legal obligations and respond to claims; protect our rights and property; enforce our Terms of Use; prevent fraud, abuse and illegal activity; and protect the security of our company, systems and customers.
- Consent: We may share your information other ways if we notify you and you consent to the sharing.
Third-Party Services
Third-Party Advertising and Analytics
We allow third-party companies to serve ads and collect certain information when you visit our website. These companies may use cookies and other identifiers to collect or receive information from our website and elsewhere on the internet. They use this information to provide measurement services and target ads. The collected information may include demographic data, inferred interests based on browsing patterns, information about your device and other identifiers.
Social Media Features
Our website includes social media features such as Facebook pixels, buttons and widgets (like Share and Like buttons). These features collect your IP address, browser and device information, and the webpage you are visiting on our website. Social media features are either hosted by a third party or hosted directly on our website. This information may be used to tailor ads, analyze use of our website and interact with social media platforms.
Testimonials
We display personal testimonials of satisfied customers on our website. With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, contact us at [email protected].
How Do We Protect and Store Your Information?
We take reasonable administrative, technical and physical measures to protect your information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access. However, no method of transmission over the internet or storing of information is completely secure. We cannot guarantee absolute security of your information.
Information collected by us is stored and processed on our servers or the servers of our service providers. We only retain your information for as long as reasonably necessary for legal, business or audit purposes. We have implemented commercially reasonable technical and organizational measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration or disclosure. However, we cannot guarantee that unauthorized third parties will never be able to overcome those measures or use your personal information for improper purposes.
International Data Transfers
We are headquartered in the United States and have service providers in other countries, and your personal information may be transferred to us or to our service providers outside of your state, province, country or other governmental jurisdiction where privacy laws may not be as protective as your jurisdiction.
If you are located outside the United States, your personal information will be transferred to the United States and processed and stored there under United States privacy standards.
Whenever we transfer your information, we take legally required steps to protect it.
Links to Third-Party Websites
Our website and services may contain links to or integrations with third-party websites, products and services. These third parties are outside our control, and we are not responsible for their actions. We encourage you to read their privacy policies before providing them with information.
Children’s Privacy
Our website is not directed to children under the age of 13. We do not intentionally collect personal information from children under 13. If we learn that we have unknowingly collected information of a child without parental consent, we will take steps to delete such information. If you believe we have unintentionally collected personal information of a minor without proper consent, please contact us at [email protected].
California Privacy Rights
If you are a California resident, California law may provide you with certain rights regarding our use of your personal information. To learn more about your California privacy rights, visit https://oag.ca.gov/privacy/privacy-laws.
California’s “Shine the Light” law permits California residents to request and obtain information about the personal information (if any) we disclose to third parties for their own direct marketing use. If applicable, this information would include the categories of customer information and the names and addresses of those third parties to which the company disclosed information for the third party’s direct marketing purposes during the preceding calendar year and the third parties’ intended use for the disclosed information. To make such a request, please send an email to [email protected] or write to us at: Voyage Aeronautics Drones, 123 Main Street, Anytown, CA 12345.
Your Data Protection Rights
If you are located in certain territories, including the EU, UK, Canada and Australia, you have certain legal rights with respect to your personal data, such as:
- The right to access, rectify or erase your information
- The right to restrict or object to processing of your information
- The right to withdraw any consent you have provided
- The right to receive your information in a portable format
- The right to lodge a complaint with the appropriate data protection authority
If you have any concerns about how we process your personal data, you can contact [email protected]. You may also lodge a complaint with your local data protection authority.
Changes to this Privacy Policy
We may modify this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements and other factors. If we make any material changes, we will notify you by email (sent to the email address specified in your account), by means of a notice on our website prior to the change becoming effective, or as otherwise required by law. We encourage you to periodically review this page for the latest information on our privacy practices.
How to Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Voyage Aeronautics Drones
123 Main Street
Anytown, CA 12345
United States
Email: [email protected]
Phone: +1 (123) 456-7890
